Cainiao signs MOU agreement with KOSME to officially serve as logistics partner for SME exporters in South Korea

  • This is an important step for Cainiao as it extends logistics services to all non-Alibaba merchants.
  • Cainiao will support KOSME’s logistics grant program which facilitated more than 3.7 million online exports for SMEs in 2020
  • Eligible SMEs will receive up to 15 million won in logistics subsidies per company

Seoul, South Korea, June 2, 2021 / PRNewswire / – Cainiao Smart Logistics Network, (“Cainiao Network”), the logistics arm of Alibaba Group Holding Limited, today announced the signing of a partnership agreement with SMEs and the Korean Start-up Agency ( KOSME) to officially serve than logistics partner for exporting SMEs in South Korea. The MOU aims to promote bilateral trade and foster multi-faceted collaboration to lead the expansion and development of the e-commerce industry between South Korea and China. This is an important step for Cainiao as it is expanding its logistics services to merchants outside of the Alibaba ecosystem by South Korea to allow them easier access to foreign markets.

As per the MoU, Cainiao will be KOSME’s official logistics partner for its logistics grant program which will provide up to 15 million won in subsidies per company to cover about 70 percent of their export expenses such as e-commerce logistics. The aim is to help SMEs overcome this uncertain economic situation by entering the Chinese market.

Last year, the program facilitated the logistics of more than 3.7 million online exports and reduced SME export logistics costs by 48% on average or up to 82% from the market rate. express mail service (EMS) (over 10 major countries).

As part of the agreement, SMEs will be able to take advantage of Cainiao’s one-stop logistics management system, which provides real-time information and support on warehouse inventory, order fulfillment, l ‘delivery status, invoicing and any form of anomaly for immediate rectification.

“SMEs are the engines of growth in the economy. We are honored to have been selected as the official logistics partner of KOSME to support millions of South Korean SMEs in their expansion into new markets to establish business resilience. As a trusted partner of KOSME and Korean SMEs, our goal is to make cross-border logistics as seamless as possible, supporting the complete digital chain, including order fulfillment, local B2B and B2C warehousing. and abroad, international shipping, customs clearance as well as first and last mile logistics. This will give SMEs greater peace of mind to better focus on their sales and growth strategies, ”said James zhao, Managing Director of Global Supply Chain, Cainiao Network.

This news comes after the official launch of Cainiao in South Korea last year to provide end-to-end logistics services for the import and export needs of enterprises. This includes over 15,000 square meters of warehouse space in South Korea, sea and air freight – six freighters and six cargo planes per week, and various logistics partnerships that ensure first and last mile delivery and facilitate customs clearance in South Korea and China. This full chain service has improved shipping efficiency by up to 50%, reducing total shipping time from 10-13 days to just 5-7 days.

About Cainiao intelligent logistics network

Founded in 2013, Cainiao Smart Logistics Network (“Cainiao”) is a technology company and the logistics subsidiary of Alibaba Group. It takes a collaborative approach to logistics with an innovative and open data platform that improves efficiency and customer experience for all players in the supply chain. It pursues Alibaba’s mission of making it easy to do business anywhere by aiming to deliver anywhere in China within 24 hours, and worldwide within 72 hours.


The Korea PME & Startups Agency (KOSME) is a government-funded non-profit organization established to implement government policies and programs for the healthy growth and development of Korean SMEs.
To achieve its goal, KOSME manages financial and non-financial programs for SMEs. Through financial programs, KOSME provides financing to SMEs to expand their operations, develop new products and convert their business structures. With consultancy programs including consultancy, training, marketing and global cooperation programs, KOSME helps SMEs improve their global competitiveness.

SOURCE Cainiao intelligent logistics network


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