QIB introduces new features to its award-winning mobile app with a focus on improving the customer experience

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Doha, Qatar: Qatar Islamic Bank (QIB) has announced the launch of three new features for its world-renowned mobile app to simplify the digital banking experience, in line with its digital transformation strategy. QIB introduced the Balance Sneak Peek feature in addition to Dark Mode and Segment Mode.

With over 2 million logins to the QIB mobile app every month, most of them are related to an account balance or credit card inquiry. The introduction of the Balance Sneak Peek feature makes it easier for customers to track their money on the go and easily check their balance on their smartphone without needing to log into the mobile app.

By logging into their account, customers can set up the Balance Sneak Peek feature securely through the settings menu and can select up to five accounts they want to see their balance, as well as change which accounts they want to see at any time. , or disable Sneak Peek completely. Once the feature is enabled, customers will be able to “peek” at their selected balances without having to log into the app.

The Bank has also introduced the Dark Mode feature giving customers the ability to adjust the look of their app to their preferences. The new feature will reduce the stress on the eyes when using the app at night and is more economical with the battery as it decreases the power consumption of the screen. The new feature will help customers enable dark mode from settings to dim the lights while browsing and fulfilling their banking needs.

Along with the Bank’s efforts to provide customer-centric services, QIB has introduced Segment mode in its mobile application, providing private and Tamayuz members with exclusive themes matching their profiles. This new feature provides customers with an engaging banking and lifestyle experience by giving them access to an exclusive theme and features.

D. Anand, Managing Director of QIB – Personal Banking Group said, “We are pleased to announce the launch of new features for our mobile application. The app is continually updated to provide customers with a safe and secure way to easily perform their day-to-day banking needs. With the customer in mind, QIB continues to demonstrate its commitment to providing innovative solutions that allow our customers to perform most of their daily transactions by simply logging into our all-inclusive mobile app from anywhere, without having to need to go to a branch.

MD Anand added, “The QIB mobile app has come a long way, providing customers with an exceptional user experience aligned with our digital transformation strategy. We are currently working on developing new solutions that make the app unique to meet the ever-changing needs of our customers. »

To download the app, customers can visit Apple Store, Google Play Store or Huawei Gallery and search for QIB mobile app.

For more information, visit www.qib.com.qa/en-mobileapp.

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